Frequently Asked Questions
Everything you need to know about your Silver Hollow Jewellery experience.
What materials are used in Silver Hollow Jewellery?
We specialize in high-quality 925 Sterling Silver, often accented with genuine gemstones and ethically sourced materials to ensure lasting brilliance and durability.
How should I care for my silver jewellery?
To prevent tarnishing, we recommend storing your pieces in a cool, dry place and avoiding contact with perfumes or household chemicals. Use a soft microfiber cloth for regular polishing.
What is your shipping policy?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery, provided the items are in their original, unworn condition. Please note that earrings are non-returnable for hygiene reasons.
Do you offer a warranty on your products?
Every purchase is covered by a 6-month limited warranty that protects against manufacturing defects. This does not cover accidental damage or natural wear and tear.
How do I find my ring size?
We provide a comprehensive Size Guide on our website to help you measure your finger accurately at home, ensuring the perfect fit for your new Silver Hollow piece.